Your search resulted in 33 "Customer Support Assistant" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Customer Support Assistant
Job Title: Medical Receptionist
Location: Near Poughkeepsie, NY
Position Type: Full-time
Hourly Wage: $18.25 per hour
Work Hours: Monday-Friday, 8:00 AM - 5:00 PM
Job Description: Our client, located near Poughkeepsie, is currently seeking a Medical Receptionist to join their healthcare team. If you are a highly organized and detail-oriented individual with experience in a medical office environment, we encourage you to apply for this full-time opportunity. This role offers a competitive hourly wage and the potential for both temporary and temp-to-hire opportunities.
Medical Receptionist Requirements:
- Minimum of 1 year of experience in a medical office setting, with a preference for specialty medical office experience.
- Knowledge of medical terminology and a solid understanding of HIPAA standards.
- Familiarity with medical software and clinical systems.
- Bilingual candidates are preferred.
Medical Receptionist Responsibilities: As a Medical Receptionist, your responsibilities will include, but are not limited to:
- Warmly greeting patients as they arrive at the office.
- Efficiently scheduling patient appointments, both in person and over the telephone.
- Handling the collection of patient payments and processing insurance verifications.
- Managing patient paperwork, ensuring accuracy and completeness.
- Screening and organizing incoming mail, documents, and faxes.
Compensation:
- Competitive hourly wage of $18.25 per hour.
- Full-time employment with consistent Monday-Friday, 8:00 AM - 5:00 PM work hours.
- Temporary and temp-to-hire opportunities available.
Application Process: Our client is seeking a dedicated and adaptable Medical Receptionist who can seamlessly transition into this role. If you meet the qualifications and are ready to contribute to a healthcare environment, please apply to be part of a team committed to delivering quality healthcare services. Your skills and professionalism can make a positive impact in ensuring patients receive top-notch care and service.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18.25 Hour
- Poughkeepsie, NY 12601
- 5/6/24
Join Our Team as a Medical Biller in Rhinebeck!
Are you passionate about the healthcare industry and have a keen eye for detail? We have an exciting opportunity for a dedicated individual to join our team as a Medical Biller in Rhinebeck through a direct hire position.
Position: Medical Biller
Location: Rhinebeck
Employment Type: Direct Hire
Salary Range: $18-$21 per hour
Shift Hours:
- Monday to Friday
- Training: 9:00 am - 5:00 pm
- Normal Hours: 8:30 am - 4:30 pm
Medical Biller Responsibilities:
- Engage in heavy phone work to address inquiries and provide exceptional customer service.
- Process payments accurately and efficiently.
- Assist in collections efforts to ensure timely resolution of outstanding balances.
- Comprehensive training will be provided to enhance your skills in medical billing.
Medical Biller Preferred Qualifications:
- Prior experience in Medical Billing and/or Emergency Medical Technician (EMT) background is preferred.
- Individuals with Medical Receptionist or Scheduler experience are encouraged to apply.
Why Join Us:
- Training Opportunities: We invest in your success by providing comprehensive training to ensure you excel in your role.
- Competitive Compensation: Earn a competitive salary within the range of $18-$21 per hour.
- Meaningful Work: Contribute to the healthcare industry by playing a crucial role in billing and collections.
How to Apply: If you are ready to take on this rewarding opportunity, please apply for immediate consideration.
Why choose Ethan Allen Workforce Solutions? We are one of the largest and well-known employment agencies in the Hudson Valley. Because of our close relationships with our clients, we are able to provide our candidates access to job opportunities that are not available anywhere else. Locally owned and operated since 1969, we are the experts when it comes to placing candidates in a job environment that is right for them.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18-$21 Hour
- Rhinebeck, NY 12572
- 5/6/24
Job Title: Manufacturing Account Manager
Location: Highland, NY
Employment Type: Direct Hire
Shift Hours: Monday - Friday, 8:30 AM - 5:00 PM
Pay Rate: $45,000 - $50,000 per year
Are you a seasoned professional with a knack for client satisfaction? Do you thrive in fast-paced environments where attention to detail is paramount? If so, we have an exciting opportunity for you!
Manufacturing Account Manager Requirements:
- 3 years of experience in a call center environment with a focus on B2B interactions.
- Proficiency in Microsoft Excel and comfortable working in a multi-screen Windows-based environment.
- Flexible schedule with the ability to start earlier if required by the candidate.
- Strong attention to detail and a commitment to delivering exceptional service to clients.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and colleagues.
Manufacturing Account Manager Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring exceptional service delivery.
- Utilize your 3 years of call center and B2B experience to effectively communicate with clients, understanding their needs and providing appropriate solutions.
- Demonstrate your tech-savviness by navigating Excel and working in a multi-screen Windows-based environment to maintain accurate records and documentation.
- Adapt to client-specific processes and procedures with flexibility and efficiency, ensuring seamless integration with their systems.
- Uphold a high standard of accuracy and attention to detail in all client interactions and administrative tasks.
If you're ready to take your client service skills to the next level in a dynamic and rewarding environment, we want to hear from you! Apply now and join our team as a Manufacturing Account Manager in Highland, NY.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $45,000 - $50,000 Year
- Highland, NY 12528
- 5/6/24
Job Opportunity: Laborer for Construction and Demolition Projects
Location: New Windsor, NY
Position: Laborer
Type: Direct Hire
Pay: $18 - $20 per hour
Our client is a reputable construction and remodeling company based in New Windsor, NY. With a strong commitment to delivering high-quality results and exceptional customer service, we take pride in our diverse portfolio of construction and demolition projects. We are currently seeking a dedicated and skilled Laborer to join our team and contribute to our continued success.
Laborer Qualifications:
- Previous experience in construction, demolition, or related field is preferred.
- Punctuality and reliability are essential for this role.
- Capable of performing physically demanding tasks and lifting heavy objects when needed.
- Ability to take direction and work collaboratively within a team.
- Attention to detail and a commitment to maintaining a clean and organized work environment.
- Comfortable with climbing ladders over 6 feet and working on roofs.
- Possession of personal tools is preferred, though not required.
- Valid driver's license and reliable transportation.
What We Offer:
- Competitive compensation based on experience.
- Opportunity to work on a variety of construction and demolition projects.
- Exposure to a dynamic and collaborative team environment.
- Potential for growth and advancement within the company.
Laborer Job Responsibilities: As a Laborer with our client, you will play a crucial role in supporting our construction and demolition projects. Your responsibilities will include:
- Assisting the construction team in various tasks such as painting, tool retrieval, demolition, trash disposal, sheetrock installation, lifting assistance, and more.
- Loading and preparing job sites for construction and demolition activities.
- Collaborating with team members to ensure efficient project execution.
- Adhering to safety protocols and guidelines to create a secure work environment.
- Handling tasks as assigned by management, demonstrating flexibility and adaptability.
- Climbing ladders higher than 6 feet and performing work on roofs as required.
How to Apply: If you are a motivated individual with a strong work ethic and a passion for construction and demolition, we encourage you to apply.
Join our team and contribute to our exciting projects that shape the landscape of New Windsor and beyond. Your dedication and skills will be valued and rewarded in our collaborative and dynamic work environment.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18-$20 Hour
- New Windsor, NY 12553
- 5/6/24
Administrative Assistant Needed in Harrison, NY
Are you an organized and detail-oriented individual looking for a temporary administrative role? Look no further! We are currently seeking an Administrative Assistant to join our team in Harrison, NY.
Position: Administrative Assistant
Location: Harrison, NY
Hours: Monday to Friday, 8:00 AM - 4:00 PM
Duration: Temporary
Pay: $20/hr
Administrative Assistant Qualifications:
- Proficient in Microsoft 365 and Google Drive.
- Strong data entry skills and experience with spreadsheet management.
- Excellent organizational and time management abilities.
- Effective communication skills, both written and verbal.
- Ability to multitask and prioritize tasks efficiently.
Administrative Assistant Job Responsibilities:
- Perform clerical duties including data entry and spreadsheet management.
- Manage calendars efficiently, ensuring appointments and meetings are well-organized.
- Answer incoming calls and direct them to the appropriate personnel.
- Maintain proficiency in Microsoft 365 and Google Drive.
- Comfortably handle various general office tasks as needed.
If you're ready to join a dynamic team and showcase your administrative skills, apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $20 Hour
- Harrison, NY 10528
- 5/6/24
Job Title: Administrative Assistant
Location: Poughkeepsie, NY
Type: Temp to Perm
Hours: Monday-Friday, 8:00 AM - 5:00 PM
Salary: $20-$24 per hour
We are currently seeking a detail-oriented and experienced Administrative Assistant to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position with a competitive hourly wage ranging from $20 to $25 per hour.
Key Requirements:
- Proficient in QuickBooks
- Construction industry experience preferred
Qualifications:
- Proven experience with QuickBooks is a must.
- Previous administrative experience in the construction industry is required.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- HR experience and Timberline/Sage experience a plus.
Benefits:
- Opportunity for a permanent position based on performance.
- Competitive hourly wage of $20-$24.
- Monday to Friday work schedule for a healthy work-life balance.
Responsibilities: As an Administrative Assistant, your primary responsibilities will include:
- Managing office tasks and assisting with day-to-day operations.
- Utilizing QuickBooks for invoicing, expense tracking, and financial record-keeping.
- Handling phone calls, emails, and inquiries in a professional manner.
- Coordinating and scheduling appointments, meetings, and travel arrangements.
- Providing administrative support to team members as needed.
If you are a motivated and organized Administrative Assistant with experience in QuickBooks, and preferably in the construction industry, we invite you to apply for this exciting opportunity.
Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $20-$24 Hour
- Poughkeepsie, NY 12601
- 5/6/24
Join Our Team as a Medical Receptionist in Kingston, NY!
Are you an experienced medical administrative professional looking for a rewarding opportunity? We are seeking a skilled Medical Receptionist to join our team in Kingston, NY. This is a temporary-to-permanent position offering competitive pay rates of $18-$19 per hour.
Position: Medical Receptionist
Location: Kingston, NY
Employment Type: Temp to Perm
Hours: Monday - Friday, 8:45 AM - 5:00 PM
Salary: $18-$19 per hour
Medical Receptionist Qualifications:
- Minimum of two years of medical administrative experience required
- Proficiency in medical office procedures and terminology
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Ability to multitask and prioritize responsibilities effectively
- Experience with electronic health records (EHR) systems preferred
Medical Receptionist Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify patient information and insurance coverage accurately
- Collect co-pays and payments from patients, and process billing as needed
- Maintain patient records and ensure confidentiality of sensitive information
- Assist with administrative tasks such as filing, faxing, and data entry
- Collaborate with healthcare providers and staff to ensure efficient operations of the front desk
If you meet the qualifications and are ready to join a dynamic healthcare team in Kingston, NY, apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18- $19 Hour
- Kingston, NY 12401
- 5/6/24
Exciting Opportunity for Administrative Assistant in Newburgh, NY!
Are you a detail-oriented individual with a passion for providing exceptional administrative support? We have the perfect opportunity for you! Join our team as an Administrative Assistant in beautiful Newburgh, NY.
Position: Administrative Assistant
Location: Newburgh, NY
Type: Temp to Perm
Hours: Monday to Friday, 8:00 am to 4:00 pm (plus one Saturday a month, 8:00 am to 12:00 pm)
Pay: $18/hr
Administrative Assistant Requirements:
- Previous administrative experience preferred
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to multitask and prioritize tasks effectively
- Comfortable working with sensitive information and maintaining confidentiality
- Must feel comfortable working at a cemetery and handling cremations
Why Join Us?
- Opportunity for growth and advancement
- Supportive and collaborative work environment
- Competitive pay and benefits package
Administrative Assistant Responsibilities:
- Perform general office duties with efficiency and accuracy
- Enter data into systems and maintain updated records
- Answer phones in a professional and courteous manner
- Update and manage various documents as needed
- Process payments accurately and timely
- Proficiency in MS Suite applications
- Comfortable working at a cemetery and handling cremations
If you're ready to take the next step in your career and contribute to a meaningful cause, we want to hear from you! Apply now to become part of our dedicated team and make a difference every day.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18 Hour
- Newburgh, NY 12550
- 5/6/24
Join Our Team as a Medical Receptionist in Yorktown, NY!
Are you seeking a fulfilling career opportunity where you can make a positive impact on patients' lives? Look no further! We're hiring a dedicated Medical Receptionist for our clinic in Yorktown, NY.
Position: Medical Receptionist
Location: Yorktown, NY
Type: Direct Hire, Full-time
Hours: Monday to Friday, 9:00 am to 5:00 pm
Pay: $21/hr
Medical Receptionist Responsibilities:
- Warmly greet patients and provide exceptional customer service
- Verify and accurately enter insurance information and demographics
- Maintain and update patient health records as needed
- Organize, retrieve, and file patient surgical charts
- Handle incoming faxes efficiently and prioritize tasks
- Schedule and coordinate patient appointments with precision
- Utilize medical software and electronic health records proficiently
- Respond to patient inquiries via phone, email, and voicemail
- Manage inventory and place supply orders as necessary
- Adhere to office policies and procedures
Benefits:
- 401(k) with matching
- Comprehensive health insurance coverage
- Generous paid time off
If you're detail-oriented, compassionate, and thrive in a fast-paced medical environment, we want to hear from you! Apply now to join our dynamic team and embark on a rewarding career journey.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $21 Hour
- Yorktown Heights, NY 10598
- 5/6/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Service Desk Technician?
Our focus on the transformational value of technology and customer service inspires us to holistically manage technology solutions to change lives for the better. The Service Desk Technician responds to technology related incidents and requests through the ITSM (Information Technology Service Management) ticketing platform. The ServiceDesk team supports two key functions, initial capture and triage of user issues. They work through a variety of communication channels, such as the ServiceDesk Portal, Phone, and chat, as well as support end-user technology solutions whether laptops, desktops, printers, peripherals, or other devices. The ServiceDesk team is responsible for maintaining customer support, communicating effectively to provide appropriate troubleshooting information for escalation and supporting the larger technology group by serving as the single point of contact. Alignment with the full I&O (Infrastructure & Operations) organization will ensure collaborative department needs are met to ensure we are providing an optimal level of support, looking for opportunities to educate, optimize and automate our service delivery to reduce business impacts.
What does a Service Desk Technician do?
- Serves as the single point of contact for the technology organization to the end business users
- Provides initial troubleshooting and triage to properly capture priority and provide appropriate troubleshooting information prior to escalation
- Deploys, supports, and troubleshoots for PC, mobile and office technologies, including but not limited to iOS, Android, desktop, laptop, peripherals, VDI (Virtual Desktop Infrastructure), and printers
- Maintains communication with the business on major incidents, rapidly triaging and communicating handoff to escalation teams to meet SLAs (Service Level Agreements)
- Contributes regularly to the ServiceDesk knowledge base using designated tools
- Keeps skills updated on supported technologies and corporate business applications
- Demonstrates the ability to follow departmental processes and policies, as well as maintain an acceptable level of performance as required by the departmental scorecard
- Participates in special projects to improve Processes and Technologies
- Takes responsibility for personal learning, development, and time management, setting achievable and meaningful work jobs and managing personal targets
- Demonstrates a commitment to Central Hudson organizational values, including performing to a high ethical standard and focused on integrity, collaboration, and teamwork in all efforts
- Duties will include participation in a 24/7 callout rotation to support L1 business callouts/escalation for major incidents and staggered shifts during workdays to accommodate business hours, subject to change based on business needs
- Provides support for storm/emergency restoration efforts
What does it take to be a Service Desk Technician?
Required:
- Associate’s degree in Computer Science, Information Technology, STEM, Business or a relevant field of study. In lieu of an associate’s degree, a High School Diploma or Equivalency degree and 2+ years relevant experience will be considered
- Experience in HW/SW troubleshooting activities and problem resolution
- Strong computer skills in Microsoft Office Suite
- Excellent communication skills, both written and oral
- Excellent interpersonal skills, including customer service, training, presentation, and public speaking
- Ability to be flexible and adaptable in the face of changing organizational priorities, technology, and processes
- Ability to travel to district locations
- Capable of lifting 35lbs
- Valid driver’s license
Preferred:
- Bachelor’s degree in Computer Science, Information Technology, STEM, Business or a relevant field of study
- Certifications: CompTIA A+
- Windows technology (Windows 8+) experience
- Apple technology (iPhone, iPad) experience
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $51,400-97,700
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/5/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Network Analyst - OT?
A Network Analyst – OT is responsible for designing, implementing, and supporting the local and wide area networks to ensure maximum uptime for data flows within our Internal and Operational Technology networks. This individual will initiate technical efforts, working as part of a team across multiple aspects of the organization’s data infrastructure, engaging vendors and company stakeholders, and monitor and control all project activity throughout the project life-cycle. This individual will work on the continuous enhancement and technical support of all aspects regarding the network infrastructure, responsible for the day-to-day Network Administration tasks, including problem solving, and issue resolution. Title/level is commensurate with experience.
What does a Network Analyst - OT do?
Responsibilities include, but are not limited to:
- Designs, implements, and manages the local and wide area networks to ensure maximum uptime for data flows within our environment.
- Configures, deploys and maintains network hardware such as routers, switches, firewalls and load balancers
- Supports the day-to-day Network operations, requiring specific Network troubleshooting and problem-solving skillsets. This includes Layer1-Layer7 connectivity issues, as well as hands-on work with networking equipment located across our service territory
- Works with internal users and stakeholders for emerging projects and issue resolution
- Resolves complex multi-vendor network issues (ie Cisco, Fortinet, Palo Alto etc)
- Interacts with ISP & WAN Carriers to address data transport issues
- Completes patching and cyber security hardening of network infrastructure
- Implements policies and procedures in asset tracking, information protection, change management, security monitoring, controls and recovery to support compliance with internal cyber security standards and NERC CIP
- Supports company-wide storm restoration efforts
What does it take to be a Network Analyst - OT?
Required:
- Bachelor's degree in Computer Science, Computer Information Systems, Information Technology, Electrical Engineering, or related field and at least 3 years of experience in Information/Operational Technology (e.g. network administration, system administration, technical support, etc.). In lieu of a bachelor’s degree, an Associate’s degree in the aforementioned fields and 5 years of experience in Information/ Operational Technology or a High School Diploma and 7 years of experience in in Information/ Operational Technology will be considered
- Experience with local and wide area transport (MPLS, IPSec)
- Experience managing common networking vendor platforms (Fortigate, Cisco, Palo Alto, F5) firewalls, routers, switches and load balancers
- Familiarity with IP routing in large complex networks (EIGRP, OSPF, BGP, route redistribution)
- Strong interpersonal skills and the ability to work with internal customers in an interactive team environment
- Ability to multitask, pay close attention to detail, and adapt to a variety of support environments, assignments and changing priorities
- Well-developed written/verbal communication skills and strong organizational skills
- Ability to learn new technologies as required for the job using documentation and other available resources
- Must be able to work off-hours and weekends when required for product upgrades/maintenance windows
- Must be able to work on-site 3 up to 5 days a week, depending on work requirements
- Must participate in an after-hours on-call rotation, for 24x7 coverage
- A valid driver’s license
Preferred:
- Experience with designing, evaluating, and deploying network solutions for outbound, inbound network traffic
- Experience with configuration of Layer-3 routing protocols (ie BGP, MP-BGP, EIGRP, OSPF, VRF)
- Experience with system integration, including development of strategies and implementation of best practices
- Working experience with Cisco ISE
- Proficient in troubleshooting resources such as Wireshark, Network Monitoring Solutions, and Netflow
- Prior gas and/or electric utility experience
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $69,800 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/5/24
Benefits
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Senior Transmission Operator?
A Senior Transmission Operator (STO) provides management oversight of all aspects of the Company’s electric and natural gas transmission and distribution networks. A Senior Transmission Operator works on a rotating shift schedule and provides all aspects of supervision duties directly to the Engineering Group Operators and indirectly to the Customer Services Group Control Center Dispatchers, Call Center employees, and all field forces on-duty.
What does a Senior Transmission Operator do?
- Using independent judgment, supervises personnel engaged in the 24x7 operation of the electric and gas transmission systems and personnel engaged in the dispatch function in the Control Center and Contact Center after-hours including the approval or denial of requests for vacation, shift changes, personal/sick time, and other routine personnel matters. STOs also manage the progressive discipline process of direct reports up to and including suspension and/or discharge if necessary.
- Maintains the Operator shift schedules in tandem with the Director – Distribution System Operations to ensure all shifts are adequately staffed; reviews and approves all direct reports’ timesheets and performs monthly timesheet audits.
- Performs training responsibilities for each assigned Operator; ensures that Operators are progressing to and maintaining full qualification, proficiency, and certification; provides periodic constructive feedback and monitors corrective actions
- Develops and maintains a thorough understanding of Operator requirements and expectations and ensures Operators strive to meet or exceed them
- Maintains proficiency with all FERC Standards of Conduct requirements and NERC Electric Reliability Standard requirements for all company registrations; maintains NERC Transmission Operator and DOT Operator Qualification certifications.
- Possesses a thorough understanding of the Electric and Gas Outage Coordination function including reliability assessments for real-time and contingency analysis; preparation, review, approval, and scheduling of all Transmission Switching and Valving Orders; develops real-time daily operating plans
- Possesses the ability to independently operate the electric and gas transmission systems, and takes an active leadership role during storm restoration and other emergency response activities
- Participates in the NYISO System Operations Advisory Subcommittee (SOAS) and the Restoration Working Group (RWG)
- Actively participates in operating meetings to promote a positive, engaged, results-driven work environment, and ensures teamwork and collaboration
- Continuously seeks out new process improvements/methods to improve operational performance and productivity
- Performs operating experience and human performance investigations
- Participates in the hiring process to fill positions
What does it take to be a Senior Transmission Operator?
Required:
- Associate’s degree in Engineering, Mechanical Science, or other technology related field with 1+ year of experience in control room operations, utility power plant operations, system protection, transmission planning, power systems engineering, military technical or nuclear training. In lieu of an associate’s degree, candidates with a high school diploma or equivalency degree and 3+ years of experience in the areas listed above will be considered
- Must be willing and available to work rotating shifts and successfully complete a personal risk assessment
- Must be able to achieve DOT Gas Operator Qualification in tasks 59, 60 & 70 within 3 months from hire date
- Must be able to achieve NERC Transmission Operator certification within 9 months from hire date and complete the System Operator Training Program within 12 months from hire date
- Proficiency with computers and computer applications (e.g. Microsoft Office, EMS/SCADA, Transmission Outage application, etc.)
- Strong interpersonal, planning, organizational, verbal and written communication skills with high attention to detail
- Ability to prioritize tasks and perform duties effectively under emergency and contingency situations
- Valid driver’s license
Preferred:
- Experience in electric or gas system operations practices, understanding of power system dynamics and/or transmission system operations
- NERC Transmission Operator certification and DOT Gas Operator qualification in tasks 59, 60, & 70
- 1+ years of supervisory experience
Applications will be accepted until April 26, 2024.
Pay range: $109,200 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/4/24
Hudson Valley Credit Union is currently recruiting for the position of Universal Branch Associate. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services.
Responsibilities
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Carmel, NY 10512
- 5/4/24
Hudson Valley Credit Union is currently recruiting for the position of Teller I Seasonal. Primary Function: provide high-quality member service by accurately performing a variety of financial transactions. Identify member's needs and goals by asking questions and uncovering opportunities. Promote, explain and cross-sell HVCU products and services.
The seasonal program is a full time (40 hour) opportunity. The program will have three orientation dates, Friday 5/17, Friday 5/31, Friday 6/7, and will run through the end of August beginning of September.
Responsibilities
- Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end-of-day proof and handling large volumes of cash.
- Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU platform staff, business partners and automated services. Contribute to branch and individual sales and service goals.
- Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
- Maintain a working knowledge of HVCU products, services and systems. Utilize resources to ensure quality member service.
- Support the successful implementation of marketing programs and promotions by creating member awareness and recommend products when the promotion meets the member’s needs.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
- Minimum 6 months Customer service experience in financial institution or retail environment with sales experience experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
- Minimum 6 months Customer service experience in financial institution or retail environment with sales experience experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. This is exemplified through our awards-winning benefits package, opportunities for professional advancement, commitment to diversity, equity inclusion amongst employees and focus on bettering our community through charitable donations & volunteer hours!
Employee Perks:
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Flexible Spending Account (medical & dependent care)
- Life, Short-Term, and Long-Term Disability Insurance
- Employee Assistance Program
- Educational Assistance Program; Student Loan Repayment & Tuition Reimbursement
- HVCU University & Academy; professional development training
- Discounted Loan Rates & Fees
Diversity Commitment:
“At HVCU, we recognize that our greatest strength comes from the diversity of our team, the members that we serve, and our communities. We are committed to upholding our values of Diversity, Equity, and Inclusion in everything we do. We celebrate and embrace what makes each of us different and foster an environment where everyone feels like they belong.”
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end-of-day proof and handling large volumes of cash.
- Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU platform staff, business partners and automated services. Contribute to branch and individual sales and service goals.
- Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
- Maintain a working knowledge of HVCU products, services and systems. Utilize resources to ensure quality member service.
- Support the successful implementation of marketing programs and promotions by creating member awareness and recommend products when the promotion meets the member’s needs.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Montgomery, NY 12549
- 5/4/24
Hudson Valley Credit Union is currently recruiting for the position of Commercial Loan Officer. Primary Function: counsel prospective commercial loan applicants regarding the specific commercial loan programs that are appropriate for their financial circumstances and assist them in completing the process of obtaining a commercial loan in accordance with Credit Union and regulatory guidelines. Covers Putnam, Westchester & Rockland territories.
Responsibilities
- Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community.
- Respond to and follow up on customer inquiries and leads from all sources.
- Recommend Credit Union commercial loan products to members that would best serve them, advising them of the risks and benefits of the loan alternatives, including options and variables involved. Based on member need, identify opportunities for referral to other Credit Union products and services.
- Maintain and develop the portfolio of existing commercial loan members, responding promptly to all inquiries and requests and utilize approved methods to record the details of all efforts.
- Assist in the preparation, management and presentation of new loan proposals and renewals, including the documentation of the business income, assets, investments, and debts as well as characteristics of the property and other pertinent information.
- Follow up with members, as necessary, to obtain required documentation. Provide assistance as required to the Processing and/or Underwriting areas in order to ensure a quality loan decision.
- Prepare for and attend Commercial Loan Committee meetings and assist in closings, as needed.
- Perform on-going and consistent collection efforts/workout for assigned delinquent members. Document efforts in the file.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Valid driver’s license required
- Minimum 3 Years in business services/commercial lending experience required
- Minimum 2 Years Direct commercial lending experience required
- SBA loan origination experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Valid driver’s license required
- Minimum 3 Years in business services/commercial lending experience required
- Minimum 2 Years Direct commercial lending experience required
- SBA loan origination experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community.
- Respond to and follow up on customer inquiries and leads from all sources.
- Recommend Credit Union commercial loan products to members that would best serve them, advising them of the risks and benefits of the loan alternatives, including options and variables involved. Based on member need, identify opportunities for referral to other Credit Union products and services.
- Maintain and develop the portfolio of existing commercial loan members, responding promptly to all inquiries and requests and utilize approved methods to record the details of all efforts.
- Assist in the preparation, management and presentation of new loan proposals and renewals, including the documentation of the business income, assets, investments, and debts as well as characteristics of the property and other pertinent information.
- Follow up with members, as necessary, to obtain required documentation. Provide assistance as required to the Processing and/or Underwriting areas in order to ensure a quality loan decision.
- Prepare for and attend Commercial Loan Committee meetings and assist in closings, as needed.
- Perform on-going and consistent collection efforts/workout for assigned delinquent members. Document efforts in the file.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 5/3/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is an Associate Estimating Supervisor?
This role is within the New Business – Estimating group. The Associate Estimating Supervisor is responsible for managing cost engineering and design of electric and gas distribution projects to support safe operation and maintenance of the Central Hudson distribution system.
What does an Associate Estimating Supervisor do?
- Plans, schedules, coordinates, supervises and monitors work assignments of the District Estimators and contract estimators
- Supervises the preparation of construction plans, specifications, estimates and work orders for the construction, extension, reinforcement, relocation, retirement and maintenance of gas and electric distribution facilities in the assigned area of responsibility
- Complies with all applicable laws, codes, construction standards, permits, right of ways, ethics, environmental regulations and gas operation and maintenance (O & M) procedures in the preparation of work and service orders
- Planning, negotiation, business case cost-benefit analysis, and management of projects from inception to completion
- Utilizes the contacts to provide timely and cost effective service to customers to foster the highest levels of customer satisfaction and productivity
- Provides consistent, comprehensive training programs for Estimators in progression and promote the corporate safety training initiatives
- Works individually or with a team, interfacing with developers, contractors, engineers, customers, and internal work groups to plan, design and direct construction of residential gas and URD projects
- Provides appropriate oversight and control in assigned area of responsibility through appropriate use of company assets including controlling of costs, direct and indirect leadership, development of employees as assigned and fulfillment of organizational and personal goals and objectives
- Responsible for supervisor on call duties, after hours emergency response wires down coordination and acts on behalf of other Company supervisors as assigned
- Investigates and resolves complaints
- Explains electric and natural gas rate tariff information, NESC, NEC, CH Gas / Electric construction standards and DOT permit rules
- Interfaces with DOT engineers, consultants and contractors in order to plan, design and schedule utility relocation projects
- Supports storm/emergency restoration efforts
What does it take to be an Associate Estimating Supervisor?
Required:
- Bachelor’s Degree in Engineering, Accounting, Business or a related field and 1 year of relevant experience. In lieu of Bachelor’s Degree, an Associate’s Degree (in the aforementioned fields) and 3 years of relevant experience will be considered
- Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly
- Excellent analytical and evaluation skills
- Ability to effectively communicate with customers, property owners, local officials and employees
- Must demonstrate a high energy level, promote a positive work ethic, and have a positive customer service approach
- Ability to analyze operational performance and make recommendations to implement systemic productivity improvements and have the ability to manage multiple projects and priorities
- Self-motivated with an ability to demonstrate initiative and possess strong decision-making and critical thinking skills
- Excellent communication skills, both verbal and written, with an ability to satisfy customer requests with tact, diplomacy and negotiating skills
- Strong organization skills and the ability to multi-task while scheduling, planning and working on multiple projects through to completion
- Valid driver’s license
Preferred:
- Previous experience in project management, customer service, or similar
- Knowledge of CAD, ESRI GIS applications
- Supervisory experience
Applications will be accepted until May 17, 2024.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $96,600- $144,900
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/3/24
Benefits:
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) retirement savings plan with substantial company match
- Life and travel insurance
- Tuition assistance
- Wellness reimbursement program
- Paid holidays and vacation
What is a SAP Functional Analyst?
SAP Functional Analysts work within the Information Technology group which supports the company’s Information Technology infrastructure and applications and maintains a high availability operation. A SAP Functional Analyst has a deep understanding of the SAP software and works closely with the business to ensure business needs are being met. A Customer Service SAP Functional Analyst collaborates with the Contact Center and Customer Experience teams to understand business processes and ensure that the SAP software is configured and designed to best meets the needs of customers and the business.
What does a SAP Functional Analyst do?
- Actively participates in all stages of the Software Development Lifecycle, including planning, analysis, design, requirements definition, functional design, development, testing, implementation, and training for solutions.
- Demonstrates a high-level understanding of standard data structures and processes for assigned system(s)
- Conducts system performance analysis, troubleshooting, and supports software installations
- Maintains functional and technical specification documentation in alignment with business requirements.
- Performs quality assurance and functional unit testing for assigned system(s)
- Builds professional relationships with management, business representatives, and team members to ensure delivery of proposed solutions meet business needs
- Provides support for storm/emergency restoration efforts
What does it take to be a SAP Functional Analyst?
Required:
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or related field of study. In lieu of a bachelor’s degree, candidates with an associate’s degree in the aforementioned fields and 3+ years of related experience and candidates with a high school diploma or equivalency degree and 5+ years of related experience will be considered.
- Excellent interpersonal, verbal, and written communication skills; ability to interact effectively with individuals at all levels
- Ability to quickly troubleshoot problems that may arise in work products and partner with analysts to identify and implement solutions; determine root cause and research potential solutions
- Ability to understand business functionality and translate it into process flow diagrams, application requirements and system design
- Must act as a role model for technical competence, helpfulness, facilitation of learning, and teamwork
- Must take responsibility for personal learning, development, and time management, and set achievable and meaningful work jobs while managing personal targets
- Must demonstrate commitment to organizational values including performing to a high ethical standard while focusing on integrity, collaboration, and teamwork in all efforts
- Must be able to work off-hours and weekends when required and be available for scheduled 24/7 callout support
- Valid driver’s license
Preferred:
- Master’s degree in Computer Science, Management Information Systems, or Information Technology field
- Experience with the SAP S/4 Hana platform
- Experience with SAP’s C4C or CRM applications
- Experience as a business analyst, functional analyst, or software developer
- Experience in energy & utilities or service industries
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $69,800 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
[DM1]Update min
[RM2]???
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/3/24
Hudson Valley Credit Union is currently recruiting for the position of Universal Branch Associate. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services.
Responsibilities
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
- NYS Notary Public license achieved within 12 months of obtaining position, required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
- Previous Teller or cash handling experience in a financial institution or retail environment, preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
- Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
- Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
- Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
- Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
- Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Rhinebeck, NY 12572
- 5/2/24
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
​
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24
Hudson Valley Credit Union is currently recruiting for the position of Mailroom Clerk. Primary Function: sort and deliver external and internal mail throughout the organization. Ensure all copier and fax machines are operating properly and prepare all outgoing daily courier deliveries.
Responsibilities
- Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
- Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
- Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
- Answer General Services’ department phone and directs incoming calls to appropriate personnel.
- Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
- Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
- Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
- Valid driver’s license required
- Minimum 1 Year Experience in a customer service environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
- Valid driver’s license required
- Minimum 1 Year Experience in a customer service environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
- Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
- Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
- Answer General Services’ department phone and directs incoming calls to appropriate personnel.
- Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
- Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
- Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 4/30/24
Benefits:
- Competitive Compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Paid Holidays and Vacation
- Wellness Reimbursement Program
What does a Part Time Customer Service Representative do?
Part Time Customer Service Representatives handle customer requests by making and receiving calls about inquiries and complaints regarding rates, billing, service issues, collections, etc. in a proactive, positive and professional manner. The work week may be scheduled anytime between the hours of 8:00am and 6:30pm Monday through Friday and 9:00am to 1:15pm on Saturdays. The typical work schedule is determined by our management team and can vary considerably throughout the year.
Work may include, but not be limited to:
- Communicating with and assisting our customers via the phone and in person
- Collecting, confirming, analyzing, and summarizing information and data from various sources
- Operating office machines not limited to copy machines, fax machines, computers, and telephone equipment
- Preparing and maintaining files and reports
What does it take to be a Part Time Customer Service Representative?
Required:
- High school diploma or equivalency diploma
- Must possess and maintain a valid driver’s license
- Proficient computer skills; ability to type, use a computer, telephone and office equipment
- Must enjoy interaction with the public and have sound judgment, excellent initiative and communication skills
- Ability to work well with other people and interact with the public in a courteous and businesslike manner
- Professional telephone etiquette and demeanor
Preferred:
- Prior customer service and/or call center experience
- Bilingual in English and Spanish
Applications will be accepted until May 03, 2024.
All incumbents start at the same pay rate per the collective bargaining agreement.
Pay Rate: $29.37 to $34.93 / hour
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time, Part Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 4/30/24
Benefits:
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) retirement savings plan with substantial company match
- Life and travel insurance
- Tuition assistance
- Wellness reimbursement program
- Paid holidays and vacation
What is an Energy Policy & Regulation Program Manager?
The Energy Policy & Regulation team represents Central Hudson’s interests while navigating New York State’s fast-paced energy policy & regulatory environment. Areas of focus include clean energy deployment, transmission development, energy affordability, electric vehicles, natural gas transformation, and many others. This team participates in various workstreams related to the NY PSC, NYISO, FERC, NY Transmission Owners, and Joint Utilities of New York. The team is responsible for identifying risks and opportunities associated with key regulatory developments, pursuing strategies that are beneficial to the Company and its customers, coordinating with technical experts, fostering awareness across the organization, and positional alignment across various proceedings. The team regularly reports to and interacts with the Company’s senior leadership team.
What does an Energy Policy & Regulation Program Manager do?
- Identifies, reviews, and develops positions regarding developments at the NYPSC and FERC that materially impact our New York and FERC Jurisdictional Businesses. This requires communication and cooperation with other utilities, attorneys, and internal departments’ subject matter experts.
- Identifies key themes and potential impacts from emerging energy policy; provide regulatory analysis and assistance to other areas within the company (e.g. Engineering, Operations, Legal, Public Relations, and CH subsidiaries)
- Prepares, maintains and submits written information on regulatory proceedings and external meetings in order to ensure internal stakeholders are kept up to date with relevant policies, processes and programs.
- Performs research on state and federal regulatory policies and filings in order to support the company’s position in its regulatory filings; work with internal business partners to translate their needs into regulatory strategy
- Develops and implements studies to support regulatory, tariff, and pricing proposals in the context of filings, stakeholder presentations, and other regulatory proceedings.
- Develops and fosters relationships with key internal and external stakeholders in order to obtain and share information that will benefit the company, share best practices, provide and obtain technical advice and build bases of influence.
- Stays current with regulatory developments and identify regulatory precedents, key regulatory themes and trends in order to ensure the best outcomes for Central Hudson
- Builds upon technical professional skills within the areas of Energy Policy and Regulation in order to improve your personal contribution to the business
- Challenges existing ways of working and continuously seek improvement in order to drive greater efficiencies
- Reviews and produce written material that clearly conveys the company’s position within regulatory filings
- Researches and analyzes key themes from a wide range of regulatory proceedings in order to identify how different regulatory scenarios may impact the business
- Develops business cases for tariff/pricing changes in order to support achievement of any implementation objectives
- Contributes to the identification and creation of strategic objectives specific to strategy and regulation in order to drive change and innovation
- Supports the leadership, motivation and development of the regulatory organization to ensure results are delivered in line with expectations and business objectives
- Keeps regulators and other relevant parties up to date and informed about Central Hudson’s programs in order to ensure they are managed appropriately and accordance with regulatory requirements.
- Develops and utilize peer group network in order to absorb and apply technical/professional best practices within the regulatory area, including regulatory developments and precedents.
- Becomes proficient with and support ongoing upgrades to corporate software systems, including but not limited to customer information systems, data portals, and enterprise resource planning.
- Supports storm/emergency restoration efforts
What does it take to be an Energy Policy & Regulation Program Manager?
Required:
- Bachelor’s degree in public administration, business administration, economics, engineering, legal studies, or a related field. Equivalent of education and experience may be considered
- Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly.
- Familiarity and/or knowledge of Central Hudson’s business operations and practices
- Excellent interpersonal, verbal and written communication skills
- Ability to multitask, juggle priorities, navigate complex situations, and use good judgment
- Must demonstrate a high level of enthusiasm and promote a strong work ethic and positive customer service approach
- Must be willing to respond to all requests to work outside of normal work hours
- Must be able to travel as required (e.g. Albany, New York City, Washington DC, etc.)
- Valid driver’s license
Preferred:
- Experience within the regulated Electric and/or Gas Utility industry.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $89,100-$163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 4/29/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Counsel – Litigation & Claims?
This Counsel – Litigation & Claims position is responsible for providing legal guidance on all claims and legal matters directly and indirectly affecting Central Hudson Gas & Electric Corporation. The position requires independent, sound business judgment and frequent contact with litigants, claimants, judges, mediators, various business departments within Central Hudson, outside counsel and external parties (including customers).
The Counsel – Litigation & Claims provides insightful, high quality, and timely legal advice and counsel in support of the business operations and policy objectives of the Company. The position requires excellent communication skills and the ability to develop relationships and work cooperatively with outside counsel, other NYS utilities and third parties on a broad scope of legal issues, proceedings, matters and litigations. While the position is based in Poughkeepsie, NY frequent travel to any courts, EBTs, mediation or site visits in the Company’s mid-Hudson Valley service territory is required.
What does a Counsel – Litigation & Claims do?
- Works with and is tasked with assignments by other internal legal counsel on matters relating to litigations and claims.
- Handles, investigates, litigations and settles claims for property damage and bodily injuries resulting from the operations of the Company.
- Performs legal research, prepares motions and memos, and participates in specials projects to assist General Counsel and Outside Counsel in the defense of lawsuits and claims brought against the corporation.
- Manages the portfolio of lawsuits brought against the Company, including the assignment of defense counsel and experts as needed.
- Coordinates the flow of legal documents and information regarding the status of cases between the Claims division, General Counsel, and outside counsel.
- Advises and assists other Company personnel regarding legal and claims matters, including contract review.
- Seeks to either litigate or resolve claims and/or litigations, on a fair and reasonable basis, whenever possible and make recommendations on whether to settle lawsuits or proceed to trial.
- Coordinates with representatives of the Company’s carriers and brokers.
- Provides legal guidance to other organizations within the corporation. Such guidance may be related to bankruptcy issues, leases, contracts, rights of way, condemnations, releases, and indemnification issues.
- Monitors legal developments, in general, to formulate views on legal issues that may affect the corporation and assess the potential impacts or risk to the Company.
- Advises management on appropriate legal and ethical action deemed necessary to protect the Company’s interests.
- Consults with the Company’s executive leadership team and General Counsel on minor legal issues that may have economic, political or media implications for the Company.
- Supervises the activities of the Claims Adjusters in furtherance of the above activities
- Participates in other activities as assigned and maintain or improve skills by utilizing available professional development resources.
- Be on call to respond to any situation involving major property damage and serious bodily injuries possibly outside of normal business hours.
- Supports storm/emergency restoration efforts.
What does it take to be a Counsel – Litigation & Claims?
Required:
- J.D. degree from an accredited law school, license to practice law in New York State, and 3+ years’ experience practicing law in the area of litigations in New York State.
- Travel throughout Central Hudson’s service territory.
- Experience analyzing complex matters and reducing them to manageable projects and communications.
- Demonstrated effective verbal communication and research and writing skills, including experience drafting legal documents.
- Ability to work as a part of a collaborative team with other utilities, outside counsel and the Company’s business units.
- Ability to manage multiple complex matters simultaneously, take initiative, and work independently.
- Ability to comprehend and analyze technical issues associated with claims and legal requirements.
- Sound business judgment and decision-making.
- Ability to work and respond during non-traditional hours as needed.
- Valid driver’s license.
Preferred:
- Previous experience in customer claims, small claims, civil litigations and administrative hearings.
- 3+ years of experience practicing law in the area of civil litigation.
- Experience with the New York State court system and experience interacting with state and federal court systems.
- Knowledge and understanding of the utility industry and challenges, including litigations and claims.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $96,600 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 4/26/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Head Aesthetician is responsible for training, monitoring, coaching, and leading direct reports by example to the expected goal of providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Head Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Head Aesthetician is required to lead direct reports by example in making a professional recommendation for their guest to facilitate continued wellness and meet targeted sales goals.
ESSENTIAL JOB FUNCTIONS:
•Greet guests promptly and provide spa guests with a tour of spa facilities when needed.
•Escort guest to and from treatment room.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Begin and end all treatments on time, adhering to bookings.
•Prioritize and meet time goals in a calm professional manner.
•Provide guests with a thorough and knowledgeable professional treatment.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Monitor professional product inventory and usage.
•Utilize computer to create purchase requisitions to maintain adequate stock of professional product and supplies.
•Receive professional product and supplies checking for accuracy of received items against issued purchase orders.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House. Assist in developing new protocols and editing the Spa menu.
•Supervise, train, evaluate, and schedule a staff up to fifteen.
•Monitor performance of direct reports giving recognition for goals achieved and exceptional service rendered as well as implement action plans to address insufficient performance.
•Prepare yearly written performance evaluations for direct reports.
•Review applications, develop behavioral-based questions, screen and interview candidates and make recommendations to Spa Operations Manager.
•Oversee/verify payroll for department staff and follow prescribed payroll procedures.
•Develop department manuals and enforces all company polices with department staff.
•Resolve procedural, operational and other work related problems by communicating with and responding appropriately to a demanding and diverse public in answering questions, explaining department/company policies and handling complaints.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Assist in scheduling periodic vendor training and ensure all direct reports attend when possible.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area. Clean and sanitize work area as per departmental policies.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inspect and report maintenance needed on equipment used to provide services.
•Identify safety hazards, report, and follow up to see that corrective action is taken.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Interact patiently with teenagers and adults.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
•Communicate guest issues to Spa Management.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Work productively and efficiently with or without supervision when performing tasks.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Act calmly and professionally in stressful situations.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/25/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
This Guest Services Attendant is responsible for welcoming and assisting prospective and current guests at the resort. Responsibilities include assisting guests with their luggage and valet parking. The qualified candidate must have an outgoing, friendly personality, great customer service skills and a neat, professional appearance.
ESSENTIAL JOB FUNCTIONS:
•Greets all arriving/departing guests by name when available, unloads/loads luggage from automobiles and provides directions/orientation to resort.
•Attends to Guest's needs, i.e., information, directions, delivery of messages. etc.
•Familiarizes self with local roadways, highways, attractions and general landscape of the area and provides accurate information/directions to guests.
•Provides all guests with a pleasant experience by presenting self in a friendly and knowledgeable fashion.
•Transports luggage to Luggage hold room or Guest room.
•Orientates guests to room features and services.
•Provides service to Guest during check-out by removing Guest's luggage from their room to either the Guest's automobile or luggage storage room.
•Operates vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Drives, parks, parallel-parks, and backs up vehicles using only side mirrors when necessary.
•Performs automobile and others inspections by touch, sight, sound and smell.
•Operates a motor vehicle with either a standard or automatic transmission and perform routine care of that vehicle.
•Valet parks guest automobiles, secures windows and doors and retrieves automobile from parking lot.
•Demonstrates knowledge of automobile security systems and kill switches.
•Operates a variety of vehicle types and drives them according to the methods recommended by the manufacturer. Parks vehicles according to department policy and ensures diesels are properly connected during cold weather.
•Parks automobiles in a timely fashion to assist in alleviating congestion of automobiles in front of resort.
•Assists with jump starts, tire changes and gasoline refueling in accordance with department policy.
•Connects/disconnects battery operated vehicles into/out of charging stations.
•Fulfills the responsibilities of a Porch Attendant as needed.
•Acts as an ambassador of the Resort when taking up luggage, explaining layout, activities, safety features, resort policies, amenities, etc.
•Delivers Gift Shop orders, shopping orders, ice, firewood, dry cleaning and other items requested by guests.
•Supplies wood for and maintains the fires in the public fireplaces.
•Maintains all equipment belonging to the department in an operational fashion by appropriately using the equipment and repairing it as necessary.
•Maintains a neat and clean Guest Service area. Includes the cleanliness and appearance of the Guest Service desk, office, storage room, Bellperson's lounge, porch and roadway. May include the removal of dirt, snow, glass, etc.
•Takes immediate corrective action to resolve guest complaints. Refers unresolved complaints to the immediate attention of the Concierge, Bell Captain and/or Guest Relations Manager.
•Shovels or brooms snow or scrapes ice from automobiles and pathways.
•Carries out Guest shopping requests as directed.
•Secures items stored in Guest storage areas and ensures safe-keeping. Keeps all items in an organized, neat and secure fashion.
•Learns and familiarizes self with all desk functions to include, but not limited to, assisting with trip coordination, dry cleaning, cash drawer and accounting practices, trip sheet initiation and completion, ensuring all guests are appropriately handled, etc.
•Works outdoors and exposed to natural elements.
•Works in stressful situations and under pressure. Adapts to changing priorities and maintains composure.
•Analyzes problems and develops and implements action plans to address problems.
•Works independently and as part of a team.
•Speaks, reads and writes the English language and communicates in a clear and congenial manner, with our guests, visitors and employees. Hears verbal instructions, directions and warnings.
•Sees close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Grasps, lifts, carries and maneuvers up to 75 pounds to process luggage and firewood.
•Pushes, pulls and maneuvers a loaded luggage cart weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•Reaches with hands and arms, bends, kneels, stoops, twists and flexes arms, walks up and down stairs/inclines, sits, climbs up/down ladders or stands for up to 5 hours at a time.
•Walks up and down a flight of up to 100 stairs frequently throughout a shift. Shovels snow for long periods of time (up to a total shift of 8 hours). Walk up to 15 miles.
•Operates and uses electronic equipment such as adding machines, computers, telephones and hand-held portable radios.
•Adheres to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learns and successfully demonstrates the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learns and retains knowledge of historical facts and information about Mohonk Mountain House and services.
•Maintains a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develops and maintains positive working relationships with other staff.
•Attends events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Answers guest questions with accurate information and demonstrates a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Valid New York State Class E Chauffeur's License, or equivalent. License must be free of serious and multiple infractions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/24/24